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The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your doctor or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read on the site.


postage and packing for parcels within Mainland UK : Royal Mail 1st class recorded post £5.00. A signature is required on delivery. Rest of the world: Kindly contact us by or call us on + 44 (0)207 491 8488 for your specific delivery charges We cannot guarantee delivery to business addresses.We can't deliver to UK PO Box addresses.

Our Company policy is to send your order as soon as possible, but we cannot be responsible for unanticipated delays by the postal services. If for some reason we are unable to post your order then we will e-mail or telephone you. In general orders are despatched two days after they are received, however at busy times this may not be possible. Please therefore allow 7-10 business days for delivery.

CANCELLATION OF ORDERS/REFUNDS AND RETURNS Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receipt of the goods. UK residents wishing to cancel an order under these Regulations should return the goods to Gould Pharmacy, 37 North Audley Street, Mayfair, London W1K 6ZL in their original packing and in their original condition (UNOPENED AND UNDAMAGED). Delivery charges for refunds and returns are at the expense of the buyer.

Gould Pharmacy will not accept any responsibility for loss or damage to goods returned in this way until they are received at our above address, and we strongly recommend that returns be sent By First Class Post with Proof Of Posting kept by the sender.

Once we receive the goods in saleable condition, a refund for their cost will be made to your credit/debit card.

All UK customers wishing to return goods other than by way of an Order Cancellation must contact us by telephone on 0207 491 8488 or by e-mail for instructions.

Our Website is fully secure and credit card details are not held on any of our databases. Your details will not be sent onto other companies. Gould Pharmacy may use your details to send you further information, at reasonable intervals, as we would like to keep you up to date about our products, special offers in which you may be interested, or to update our records.

We may hold your personal information to process your order and/or maintain your account.

Payment Strictly with order. Prices are inclusive of VAT where applicable.

All prices are subject to change without notice. Gould Pharmacy does not provide any warranties or guarantees. You must bear the risks associated with the use of the Internet. Prices are quoted in uk pounds ( £ ).

We validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.

Company Registered Address:
Steeplegrove Ltd. T/A Gould Pharmacy.
(Registered in England And Wales)
Company Registration Number: 2811562
37 North Audley Street
London W1K 6ZL
VAT Registration Number: 627 482 816

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©2011 Steeplegrove Ltd. T/A Gould Pharmacy. (Registered in England and Wales)
Company Registration Number: 2811562
37 North Audley Street, London, W1K 6ZL
VAT Registration Number: 627 482 816